The Incident Manager© is a web based tool used to manage workplace incidents and events as they occur. The Incident Manager© uses a unique workflow that allows even non-system users to notify relevant stakeholders of potential incidents. Once notified, the application then follows the traditional workflow of recording, investigation, correction and review. The Incident Manager© has built-in flexibility that allows events and incidents such as, security breaches, injuries, disease, property damage, environmental, public image to be managed centrally.

In addition, the Incident Manager© allows organisations to manage workplace incidents and events in real time and supports the management of comprehensive investigations and assignment of corrective actions that are linked to root causes and hazards. These are then used to generate preventative hazard identification and risk assessments. Apart from the comprehensive list of incident management capabilities, the unique feature about this module is that it transforms a reactive response to an incident or event into a proactive and preventative action that will reduce potential risk in your workplace.

Features

Some key features of this module include:

• Integrated with The Risk Manager© for the notification and recording of all incidents and events
• Investigation Workbench for Root Cause analysis linking hazards to corrective actions
• Witness and statement process
• Corrective actions with email notification and escalation
• Generation of comprehensive reports such as Long Term Injuries, Incident Frequency Rate, graphs, registers etc.
• Ability for incident notification to be conducted via the intranet or internet so all employees, external agencies or general public can submit notifications of possible incidents and events.